Customer Relations Management

Teacher(s): Minárová Martina, doc. Ing., PhD.
Musová Zdenka prof. Ing., PhD.
Poliačiková Eva, Ing., PhD.
Aim: Provide student with the summary of the forms and specific features of the cooperation with the customer. Teach students to analyze customer needs and to manage the customer relations based on the sufficient information.  

More information about this course you can find in lms system Moodle 2

Responsible: Head of the Department | Last updated: 27. 5. 2013 | Updated by: Administrátor