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Customer Relationship Management in Tourism

Teacher(s): Dzúriková Lenka, Ing.
Gajdošíková (Lencsésová) Zuzana, Ing., PhD.
Marciš Matúš, Ing., PhD.
Medeková Kristína, Mgr.
Aim: To get knowledge of customer satisfaction and to get skills in measuring cutomer satisfaction in tourism practice.  

More information about this course you can find in lms system Moodle 2

Responsible: Head of the Department | Last updated: 27. 5. 2013 | Updated by: Administrátor